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Residential Address Change 

In the Teudat Zehut and In Mirsrad Hapnim (Ministry of Interior)

Purpose of the service

"Ma Ze Kal Ltd. aims to help and enable Israeli citizens and residents in the country who want to change their address in the population registry. Our service allows you to avoid the hassle of dealing with government systems and receive a new address slip for your ID card, in some cases immediately after the update.
Please note: The majority of services provided by the Ministry of Interior are free of charge."

 

Who can change an address

Israeli citizens and residents living in the country can change their own address and the address of their children (up to age 18). A change of address via the internet is only possible for Israeli citizens and residents who are in Israel at the time of submitting the request."

Before You Change Your Address

In certain situations, you must change your address in person at a Misrad HaPnim bureau, as opposed to doing it online.

  • Adults Moving to a Parent's Address: If you are over 18 and want to move your registered address to your parents' home, you must get written consent from them. You will need to present this signed consent and your parents' ID cards at the bureau.

  • Soldiers or Students with Parents Who Moved: If your parents have changed their address while you were a soldier on active duty or a student, and your address is still listed at their old home, you do not need their consent to change your address to their new one. However, this change must be done in person at a bureau.

  • Recent Address Change: If you have already changed your address within the last 12 months, you must provide proof of residency (like a rental contract) or a written explanation for the additional change.

  • Returning to a Previous Address: If you want to change your address back to one you had previously, you must provide proof of residency at that address or a written explanation.

  • Moving to a Small Community: If your new address is in a small community (yishuv) with fewer than 15,000 residents, you need to get an official confirmation from the community secretary.

  • Changing a Child's Address (Unmarried/Divorced Parents): If you are the parents of a minor (under 18) and are not married to each other, you have two options for changing the child's address:

    • With a Divorce Agreement: If you have a divorce agreement stating that you have custody of the child, you must bring the original agreement to the bureau.

    • Without an Agreement: In all other cases, both parents must come to the bureau together to consent to the address change.

  • If you want to change your address to Eilat, you must submit the request at the Eilat branch of the Population and Immigration Authority, along with proof of residency in the city.

This website is privately owned by Mazekal Ltd it is not the official website of the Ministry of the Interior.

Change of Address with the Ministry of Interior

Moving house is an exciting process, but it comes with a long list of tasks and a good deal of bureaucracy. One of the most important items on this list is officially changing your residential address with the Ministry of Interior—a necessary step to ensure your address is updated across all government systems. Many people are worried about this process, which can seem complicated or time-consuming.

This guide will help you sort it all out. We will detail all the ways to update your address: from the free options you can do yourself online, at service kiosks, or by mail, to the specific cases where you will be required to show up in person at a bureau. In addition, we will present a convenient solution for those who prefer to save themselves the headache and let professionals manage the process for them.

Frequently Asked Questions About Changing Your Address

Do You Need an Appointment to Change Your Address?

Citizens and residents of Israel can change their address in the population registry in several ways, and an appointment is not always required at the Population Authority bureau.

Here is a summary of the different methods for changing your address and whether you need to book an appointment:

  • Online: No appointment is needed. You can change your address through the government's personal area after registering with the National Identification System.

  • Self-Service Kiosks: No appointment is needed. If you have a biometric ID card, you can update your address and print a new ID slip at a self-service kiosk using the password given when you received your card or a credit card.

  • At a Bureau: No appointment is needed. You can go in person to the nearest Population and Immigration Authority bureau with a change of address form, your ID card slip, and other necessary documents. This service is provided at the bureau without an appointment.

  • By Mail: No appointment is needed. You can send the application form and documents by registered mail to the National Service Center in Jerusalem.

Cases Where In-Person Presence at a Bureau Is Required: 
There are certain situations where a change of address requires your physical presence at a bureau. In these cases, even though the text states an appointment isn't needed, it's a good practice to check if the specific bureau you plan to visit recommends one, as rules can change. These cases include:

  • An adult (over 18) who wants to change their address to their parents' or another person's address.

  • Active-duty soldiers or students whose parents have moved.

  • Anyone who has changed their address within the last 12 months.

  • Anyone who wants to change their address to a small community.

  • Unmarried parents who want to change their child's address.

  • Changing an address to Eilat.

  • A request on behalf of a person for whom a guardian has been appointed.

In summary, in most cases, you can change your address without a physical visit to a bureau, and therefore, without an appointment. However, in certain specific cases, your personal presence is mandatory.

Why Use Ma Ze Kal for Your Address Change?

The service offered by Ma Ze Kal Ltd. is designed for busy people who prefer to have all the bureaucratic aspects of submitting applications handled for them.
By using this service, you can save yourself the time and hassle involved in dealing with the process on your own.

 

Why Does the Service Cost Money?

Our service costs ₪99 to update the residential address at the Ministry of Interior for one person and their minor children because we are a private company, and this is the service we provide.

We save you a lot of hassle by handling the bureaucratic process, including:

  • Filling out and sending forms

  • Understanding the nuances of the process

  • Working with government officials and correcting any errors that may arise

  • Preventing common mistakes that people often make when dealing with these types of requests for the first time

  • Saving you the need to call and follow up on the requests

For clarity: Some of the services our company provides are offered to the public for free, and some require a fee.

Can I do this myself and for free?

Of course! You can complete the process of updating your address on your ID card yourself and for free directly with the Population and Immigration Authority and the Ministry of Interior, except for fees in certain cases.

Can I Change my Address with the Ministry of Interior by Phone

You cannot change your address with the Ministry of Interior over the phone.

However, you can contact the National Service Center of the Population and Immigration Authority by phone to get more information or assistance regarding a change of address. The call center is available Sunday to Thursday, from 8:00 AM to 4:00 PM.

Other options for changing your address include:

  • Online: Through the government's personal area.

  • At a self-service kiosk: Using a biometric ID card and password or a credit card.

  • In person: By visiting a branch of the Population and Immigration Authority.

  • By mail: By sending an application form and the required documents.

It's important to know that in some cases, a physical visit to the bureau is required to change an address. This includes situations like an adult changing their address to their parents' address, soldiers/students, unmarried parents changing their child's address, and more.